VeCommerce

VeCommerce are world leaders in speech recognition software and applications and have pioneered many of the latest developments including voice biometric authentication. We are providers of best-in-class self-service solutions for companies seeking to improve their levels of customer service, security and privacy.

Our solutions are recognised worldwide in voice self-service call centre applications, speaker verification and Natural Language Speech Recognition (NLSR) environments. There are many advantages to changing from touch-tone (DTMF) caller navigation systems to automatic speech recognition systems that can understand natural speech. Implementation of a speech recognition application can have exciting and far-reaching benefits for any organisation requiring efficient, cost-effective customer contact operations.

VeCommerce's commitment to the development of industry leading biometric and automatic speech recognition systems has produced one of the most dynamic and powerful suites of IVR software available today. Our capabilities ensure better business outcomes by providing improved functionality and efficiency for your customers' service satisfaction - and heightened security and privacy for their peace of mind.